If personas are not built on the foundation of solid and significant research then their value is hugely diluted and becomes questionable.

An excellent learning designer will be a key role in the future of many education providers, but the challenge of switching to online teaching and learning is organisational change which means that everyone involved has to do their job in a slightly different way.

When we consider what technologies to use or recommend, too often we can unthinkingly choose digital technologies over other technologies, without a thoughtful process taking place.

If there is large unmet demand for learning, then someone will seek to meet it — if it’s not universities, then it will be interesting to observe what that will mean for education in the future

We need to challenge and continually reflect on our conceptions of time in education and make it an integral not a perfunctory part of the design.

To really arrive as institutions of learning in a digital age, the digital campus, not just the physical campus, will need more and better investment.